Café con Luis: Identifying Opportunities for Operational Change

Date: April 20, 2021
Time: 11am to 12pm EDT

Driving operational change isn’t easy, but it can be done—and when you do it right, it can lead to overwhelmingly positive results.

Colin Knox knows the power of operational efficiency. Over the course of ten years, Colin built two successful companies from the ground up, leading them both through several years of triple-digit growth and millions of dollars in recurring revenue until their acquisitions.

Join Colin and Luis on April 20 for the next installment of Café con Luis where Colin will share personal insights to help you achieve greater operational efficiency—getting more done with the same amount of resources and minimal headaches.

During the session, you will learn:

  • Operational table stakes—the bare minimum every MSP needs to run effectively
  • Operational struggles MSPs encounter at different stages of growth and how to overcome them
  • Strategies to address operational challenges with different types of customers
  • The human element behind operational change and how mindset is everything


Luis Giraldo
Luis Giraldo


Colin Knox

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